Internal Audit and Surveillance for the Benefit of Your Organization

Internal auditing is one of the most vital assessments for continual improvement and is intended to provide top management, fact-based information upon which strategic decisions may be based. One of the most crucial requirements of an internal audit is to fully focus on assessing the effectiveness of the processes are found to be deficient. Where such processes are found to be deficient, the audit will ultimately lead to improvement in those processes, since a non-conformance in a process is more often than not, to do with a
failure to comply with the relevant standard or procedures. 
 
Six major elementary audit questions to be prepared?
These basic audit questions will guide the audit in the right direction since they will often unlock the doors to information the auditor requires in order to accurately assess the particulars of a process.
  • What are your responsibilities?
  • How do you know how to carry
    them out?
  • What are the objectives of your
    processes?
  • What is the quality policy and
    where is it found?
  • How do you know which documents
    to use and whether they are correct?
  • What outputs does your process
    create and how are your records maintained?
Why ISO 9001 internal audits are done?
Clearly, the purpose of internal auditing is to measure the effectiveness of the quality management system and its associated processes and the auditor’s role is to gauge how well this system is functioning through the gathering of objective evidence. The audit will often be a processes owner; they are the experts of that process and as such will provide an invaluable insight into the mechanics of that process. The auditor is there to verify that the processes are documented, implemented and understood. He will also seek confirmation that the processes comply with the necessary requirements, the process is effective and that it continually improves.
How to prepare for an audit?
Preparation is the key to a meaningful audit, and as such, you should have an audit schedule and a well-defined audit plan for each process. Be sure to communicate the audit plan to all parties involved as well as the Top Management so that they are aware of the audit, this helps to reinforce your authority.
The audit should be a living document and it should be allowed to evolve organically with the needs of the business. Always review previous audit reports and non-conformance reports and check that any previous
corrective actions are still to be needed or not.
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